FAQs
Short answers for the phone app and the website.
Moving to GP Locum
- Moving from My Locum ManagerDownload its accountant report and import the zip as it is. Your sessions, invoices and expenses come across.
- Moving from Locum OrganiserDownload your data from its Tax page and import the zip as it is.
- Moving from LocumDeck (NASGP)Import two exports from Bookkeeper, with every session including ones not invoiced yet.
- Importing a spreadsheet, a calendar or just your totalsFrom Lantum, your accountant or your own records, or two figures if your records are on paper.
Getting started
- What's free and what's in GP Locum ProThe diary and invoices are free for good. Everything is free for your first 90 days.
- Where your information is kept, and who can read itYour bank details and identity numbers are locked on your own devices. Here is what that means.
- Using the phone app and the website togetherUse either or both. Signed in to the same account, they show the same records.
Invoices
- I can't find an invoice or my dates aren't offeredWhere a paid invoice goes and why some sessions aren't offered when you raise a new one.
- I marked something as paid by mistakeHow to take a paid date off an invoice or correct it on the phone and on the website.
- Sending an invoice againEvery way to get another copy of an invoice to a practice or to yourself.
- Correcting or cancelling an invoiceWhen you can edit or delete an invoice, when you need a credit note and how to bill the work again.
- Invoicing pensioned and unpensioned sessionsWhy they go on separate invoices and how to raise each one.
NHS Pension
Website and phone
- Pairing the website with your phoneHow to sign in by scanning a code, or unlock a browser you are already signed in on.
- Adding the phone app when you started on the websiteOne scan signs the app in and brings your sessions, practices and bank details across.
- My bank details are locked on the websiteWhy your details are locked, how to unlock them, and what your recovery code is for.
Still stuck? Contact us and tell us whether you are on the phone app or the website.