Pairing the website with your phone

Pairing passes the key to your bank details and ID numbers from your phone to the website. You scan a code once on each browser you use, and your phone needs to be signed in to the same account.

If you aren't signed in on the website

1. At gplocumapp.co.uk, click Sign in, choose Sign in with your phone, and click Show a code to scan if a code isn't already showing.
2. In the phone app, open More > Backup and sync > Scan a code, and scan it.
3. Tap Sign in on the phone, and check both screens show the same six digits.

If you're already signed in on the website

If the top of the website says Not paired:

1. Open Account and click Pair with your phone.
2. In the phone app, open More > Backup and sync > Scan a code, and scan it. The code works for ten minutes.
3. If both screens show the same six digits, click Yes, they match on the website. If they don't, click No.

Only scan a code that is on a screen in front of you, at gplocumapp.co.uk. Never scan a code someone else sends you.

If you don't have your phone

On the Account page, type your recovery code under Or type your recovery code, then click Use code.

If your phone doesn't show Scan a code

It only appears once the phone app is signed in. Open More > Backup and sync and sign in with the same email address you use on the website.